Booster Analytics

Human Edge in the Age of Agentic AI: Communication, Collaboration & Social Intelligence for the Future of Work

📅 Program Structure

• Format: 3 Modules (can be delivered over 1 full day or 3 half-days)
• Target Audience: Corporate teams, project managers, customer-facing roles, hybrid team members
• Methodology: Interactive workshops, AI simulations, role-plays, group exercises, reflection journals

🧩 Module 1: Communication Skills in AI-Augmented Workplaces

🧭 Objective:

Enhance clarity, empathy, and contextual awareness in environments where communication happens between people and AI agents.

🧱 Key Topics:

• Human-to-Human vs Human-to-AI Communication
• Communicating with Clarity in a Noisy Digital World
• Active Listening & Empathetic Feedback
• Prompt Engineering Basics as a Communication Skill
• AI Summarization and Communication Filters: How to Use and When to Override

🧪 Activities:

• Simulation: Write a prompt to communicate your intent to an AI assistant
• Role-play: “Miscommunication in an AI-mediated Meeting”
• Tool Demo: AI tools that support effective workplace communication

🤝 Module 2: Collaboration Skills in Hybrid Human-AI Teams

🧭 Objective:

Learn how to co-create, coordinate, and manage accountability in teams that include people and agentic AI systems.

🧱 Key Topics:

• Understanding Agentic AI’s Capabilities and Limitations
• The New Team Roles: Humans, Agents, and Coordinators
• Managing Distributed and Asynchronous Collaboration
• Building Trust in a Hybrid Team
• Co-creating with AI: How to Collaborate without Over-relying

🧪 Activities:

• Team Challenge: Use a GenAI tool to brainstorm a marketing campaign
• Collaboration Map: AI vs Human vs Joint Task Planning
• Conflict Simulation: When AI gives bad advice—who’s responsible?

🤗 Module 3: Social Intelligence and Emotional Agility

🧭 Objective:

Strengthen interpersonal presence, adaptability, and emotional awareness in digitally mediated and AI-augmented workspaces.

🧱 Key Topics:

• The Rise of “Digital Empathy”
• Reading Emotions and Intent in Hybrid Environments
• Micro-behaviors and AI Bias: Staying Socially Aware
• Digital Etiquette in Human-AI Interactions
• Emotional Regulation When Working With/Through Machines

🧪 Activities:

• Empathy Lab: Rewrite AI-generated messages with a human touch
• Scenario Practice: “How would you respond?” emotional agility drills
• Reflection Journal: “When did I feel misunderstood by AI or tech mediation?”

📦 Bonus Toolkit

• AI Communication Prompt Cheatsheet
• Collaboration Checklist for Hybrid Teams
• Social Skills Do’s and Don’ts for Augmented Workplaces
• Self-Assessment: Are You Human-First in an AI World?

🎯 Outcomes

• Communicate clearly and empathetically with people and AI
• Collaborate effectively in human-agent teams
• Maintain trust, emotional awareness, and adaptability in hybrid environments

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Human Edge in the Age of Agentic AI